Internertional Association for Healthcare Security and Safety (IAHSS) Advanced Officer Certification Practice Exam

Which of the following is NOT one of the four broad types of workplace violence identified by the FBI?

1. Criminal acts

2. Employee retaliation

3. Worker-on-Worker violence

4. Customer/Client/Patient violence

The correct answer is: Employee retaliation

Employee retaliation is not classified as one of the four broad types of workplace violence identified by the FBI. The FBI characterizes workplace violence into specific categories based on the nature of the relationship between the perpetrator and the victim. The four recognized types include criminal acts, worker-on-worker violence, and customer/client/patient violence, which all involve external factors or direct relationships tied to the work environment. Criminal acts pertain to violent incidents carried out by individuals outside the organization, often motivated by robbery or other crimes. Worker-on-Worker violence involves conflicts or aggressions that arise between employees within the same organization, highlighting issues like workplace bullying or disputes. Customer/Client/Patient violence addresses situations where individuals in a service setting attack employees, often stemming from dissatisfaction or behavioral issues. In contrast, while employee retaliation may occur in a workplace due to conflicts arising from grievances or perceived injustices, it does not fall under the broad categories defined for workplace violence by the FBI. This distinction is essential in understanding the dynamics of workplace safety and the classification of incidents that need to be managed by security personnel and organizational policies.